Last Updated: October 6, 2025
At treetrimmingclevelandohio.com, also referred to as "treetrimmingclevelandohio.com," "we," or "us," we value your privacy.
This policy outlines the information we collect, how we use it, who may receive it, and the options available to you. By visiting treetrimmingclevelandohio.com or any website that links to this policy, you agree to the terms below.
Scope
This policy covers information collected:
- On our Website
- Through emails, text messages, and other electronic communication with us
- From our ads and apps on third-party websites when they link to this policy
This policy does not cover information gathered offline or on websites we do not operate or control.
Information We Collect
We collect information in three ways:
1. Information You Provide
This may include:
- Name
- Address
- Phone number
- Details related to your service request, such as location, scope, timing, pricing expectations, and notes
- Any other information you choose to send us
2. Information Collected Automatically
This may include:
- Pages visited, links selected, time spent on the site, and referring or exit pages
- IP address, device identifiers, approximate location, browser type, operating system, screen size, language, and time zone
- Search terms entered on our site
- Cookies, pixels, web beacons, and similar tracking tools
3. Information from Third Parties
This may include:
- Updated contact information
- Purchase or interaction history
- Verification for service requests and fraud screening
- Advertising and analytics data, including email engagement
Your information may be processed in the United States and in other countries.
Cookies and Similar Technologies
We use cookies, pixels, and web beacons to:
- Recognize returning visitors
- Measure website performance
- Customize content
- Support advertising efforts
Most browsers allow you to block or remove cookies. Some features of the site may not function properly without them.
Third parties may also place cookies, which we do not control.
Interest-Based Advertising
We may partner with other companies to show ads based on your interests.
These partners may use identifiers such as IP addresses, cookie IDs, or hashed email addresses to recognize your device.
For more information or to opt out, visit:
How We Use Your Information
We use information to:
- Operate and improve our Website and services
- Process and complete your service requests
- Match you with service providers relevant to your request
- Communicate about requests, updates, and support
- Personalize your experience and our marketing
- Support analytics, research, and product development
- Identify, stop, and respond to fraud, misuse, and security concerns
- Enforce our Terms of Use and meet legal requirements
How We Share Information
We share information in the following ways:
Service Providers and Provider Networks
When you ask for a quote or service, we share the information needed with third-party service providers and provider networks so they can respond to your request.
Corporate Family and Affiliates
We may share information with our parent companies, subsidiaries, and affiliates.
Vendors
We work with vendors that help run our Website and business, including providers of analytics, security, payments, support, and marketing.
They may use personal information only to perform services for us.
Advertisers and Marketing Partners
We may share automatically collected information for measurement, attribution, and ad targeting.
Information you provide, such as your email address, may also be shared with marketing partners who referred you.
Aggregated or De-Identified Data
We may share information that does not identify you personally.
Legal and Safety
We may disclose information when required by law, to protect rights and safety, or to investigate fraud and abuse.
Business Transfers
We may share information during a merger, sale, financing, bankruptcy, or acquisition.
Any third party that receives your information may be governed by its own privacy policy.
Your Choices
- Do not provide information: You may view public pages without sharing personal data, but we cannot process service requests without it.
- Marketing emails: Use the unsubscribe link in our emails to stop marketing messages from us. This does not affect emails from providers we shared your request with.
- Cookies: You can manage cookies through your browser settings or by using the opt-out links above.
Access and Control
You may request to:
- Review the data we hold about you
- Update inaccurate information
- Delete data, subject to legal or operational requirements
- Share concerns about how we use your information
Use the contact options listed in the How to Contact Us section.
Data Retention
We keep personal information only as long as needed for the purposes described in this policy, taking into account:
- The type and sensitivity of the information
- The risk of harm from unauthorized use or disclosure
- The purpose of the processing
- Legal obligations
- Whether the purpose can be met another way
Security
We use administrative, technical, and physical safeguards to help protect personal information.
Sensitive submissions are sent over SSL. Even so, no transmission or storage method can be guaranteed to be completely secure.
Children's Privacy
The Website is not designed for children under 18.
We do not knowingly collect information from children under 13.
If you are under 13, do not submit a service request.
If you are under 18, use the Website only with proper consent or legal ability.
California Privacy Rights
If you live in California, you may have the following rights, subject to certain exceptions:
Right to Know
You may request details about:
- Categories of personal information collected
- Sources of that information
- Business or commercial purposes
- Categories of third parties with whom we shared it
- Specific pieces of personal information we maintain about you
Right to Delete
You may request deletion of personal data collected from you, subject to exceptions.
Right to Correct
You may request correction of inaccurate personal data.
Right to Opt Out of Sale or Sharing
We do not sell personal data for money.
We may share information for targeted advertising, which may be treated as a "sale" or "sharing" under California law.
To opt out, contact us and include "Do Not Sell or Share My Personal Information."
Right to Non-Discrimination
We will not treat you differently for exercising your privacy rights.
Verification
We verify requests before taking action. Requests that cannot be verified or are excessive may be denied.
How to Submit a Request
Use the contact methods below and include "California Privacy Request" in your message.
If you use an authorized agent, we may require proof of authorization.
Shine the Light
California residents may request a list of third parties that received personal information for marketing purposes during the previous calendar year.
Send a written request and include "California Shine the Light" in your message.
Visitors Outside the United States
The Website is intended for U.S. residents.
If you access it from outside the U.S., your information may be transferred to and processed in the U.S., where data protection laws may differ from those in your country.
Changes to This Policy
We may revise this policy from time to time.
When changes are made, the "Last Updated" date will be updated.
If you keep using the Website after changes are posted, that means you accept the updated policy.
How to Contact Us
Chop Chop Tree
Attn: Privacy Policy
4023 Kennett Pike #50129
Wilmington, DE 19807
To submit California requests or opt out of sale/sharing, mail us and include:
"California Privacy Request" or "Do Not Sell or Share."
